About the role#
Every Zipline market grows differently. Customer behavior, local opportunities, and commercial priorities vary from city to city. As a Commercial Strategy & Operations Intern, you will help turn these local realities into clear priorities, better decisions, and measurable growth. You will work with data, build analyses, and help ensure cross-functional teams stay aligned on the work that matters most. This role offers hands-on experience solving ambiguous problems and translating insights into action.
What you'll do#
- Support weekly and monthly business reviews by analyzing performance and turning findings into actions.
- Build and maintain reporting on key customer, merchant, commercial, and operational metrics.
- Analyze customer behavior, merchant performance, market trends, and operational data.
- Help develop business cases, forecasts, and recommendations for growth initiatives.
- Own a defined commercial strategy or operations project from problem framing through implementation.
What you'll need#
- Completion of at least the second year of a bachelor's degree in business, economics, finance, data analytics, engineering, marketing, or a related field.
- Strong analytical and problem-solving skills.
- Proficiency with Excel or Google Sheets.
- Clear written and verbal communication skills.
- Ability to independently travel to operational sites.
Location & details#
- Term: Winter 2027 (January 2027 to April 2027).
- Modality: Full-time, on-site.
- Locations: Austin, Texas; Houston, Texas; Phoenix, Arizona; San Antonio, Texas.
- Note: This position does not provide visa sponsorship.
About Zipline
Zipline operates an automated delivery system using robotics and autonomous technology. Founded in 2014, the company focuses on logistics for healthcare and retail sectors. It maintains a global presence with operations in countries including Rwanda and Ghana, alongside services in the United States. The organization is based in South San Francisco and employs nearly 1,900 people.
How to get in at Zipline
Applying early at Zipline gives you a distinct advantage before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in front of the team before the pile grows. It is a simple way to stay ahead of the curve when you are tracking multiple openings. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a potential referral. This direct approach often works better than waiting for a response from a general queue.
