Quality & Warranty Intern

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ZF Group

10,001+ employeesFounded 1915Friedrichshafen, Baden-WürttembergMotor Vehicle Parts Manufacturing
Actively hiringPaidMotor Vehicle Parts Manufacturing
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Best applied by Nov 18

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About the role#

The Quality management team monitors product performance and drives improvements across global manufacturing operations. You will work with engineers and plant teams to analyze warranty data, investigate quality concerns, and identify trends that improve product reliability. This internship provides exposure to automotive electronic and ADAS products while building skills in quality management, data analytics, and problem-solving.

What you'll do#

  • Collect, consolidate, and maintain customer warranty, RMA, shipment, and quality performance data.
  • Prepare and update monthly warranty reports and dashboards using Microsoft Excel and Power BI.
  • Create Paynter charts and other visualizations to identify warranty trends and key quality issues.
  • Support warranty cost analysis, forecasting, and performance tracking.
  • Monitor quality and warranty trends using AI-enabled analytics tools.
  • Collaborate with cross-functional teams including Quality, Operations, Engineering, and Project Management.
  • Assist with root cause analysis and structured problem-solving activities using methodologies such as 8D and FMEA.
  • Gain hands-on experience with automotive electronic and ADAS products.

What you'll need#

  • Currently pursuing a Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, or a related technical field.
  • Proficiency in Microsoft Excel.
  • Experience with Power BI or other data visualization tools.
  • Basic understanding of problem-solving methodologies.
  • Strong analytical skills with the ability to interpret and summarize large volumes of data.
  • Demonstrated communication and presentation skills.
  • Self-motivated, detail-oriented, and eager to learn new technologies.
  • Interest in automotive electronics, quality systems, and ADAS.
  • Ability to work effectively in a collaborative, multicultural team environment.
  • Knowledge of statistics or quality tools is an asset.

Location & details#

  • Location: Farmington Hills, Michigan, United States.
  • Modality: On-site.
  • Employment type: Full-time, paid internship.
  • Term: Rolling.

About ZF Group

ZF Group is a global technology company that supplies mobility products and systems for passenger cars, commercial vehicles, and industrial technology. Founded in 1915, the company maintains its headquarters in Friedrichshafen, Germany. It operates 162 production locations across 29 countries and employs approximately 153,000 people. The company focuses on areas including vehicle motion control, e-mobility, and integrated safety systems for manufacturers and mobility providers.

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