IT Operations Intern

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    Wilton Re

    Strength of Experience

    51-200 employeesNorwalk, ConnecticutInsurance
    Actively hiringPaidSummer 2027Insurance
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    Best applied by Oct 25

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    About the role#

    This is a 10-12 week summer internship based in Norwalk. You will gain professional experience by working on active projects and connecting with mentors, fellow interns, and senior leadership. The role is paid and full-time.

    What you'll do#

    • Inventory and document IT processes, workflows, and operational procedures.
    • Support documentation of critical business processes and technology dependencies.
    • Organize SharePoint and Teams content repositories.
    • Document workflow owners, support contacts, and business purposes.
    • Assist with automation governance reporting and AI governance documentation.
    • Maintain Power BI dashboards.
    • Build reports for SDMT capacity, sprint metrics, ticket trends, project status, and operational KPIs.
    • Analyze historical service desk data to find trends and improvement opportunities.
    • Assist with projects related to Identity Access Management and Security Groups.
    • Research AI productivity tools and evaluate opportunities for operational efficiencies.

    What you'll need#

    • You are a rising junior or senior pursuing a bachelor's degree at a 4-year university.
    • You can work full-time from early June through mid-August.
    • You have authorization to work in the U.S.
    • You bring a positive, adaptable, and innovative mindset.
    • You possess strong communication skills and a desire for continuous growth.

    Location & details#

    • Location: Norwalk, Connecticut.
    • Work Modality: Hybrid (3 days in-person, 2 days remote).
    • Term: Summer 2027.

    About Wilton Re

    Wilton Re is a United States life reinsurance company. It focuses on the acquisition of in force life insurance and annuities. The firm also assists clients with product development, underwriting, and new business strategies for the middle market. It maintains offices in Norwalk, Connecticut and Nashville, Tennessee.

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