About the role#
We are looking for a CoE Program & Content Intern to support our Customer Experience Center of Expertise. You will work on projects that help our customer-facing teams operate more consistently and access better resources. This role involves program management, content strategy, and data analysis within a cybersecurity software environment. You will work on a mix of projects tailored to your strengths, covering internal playbooks, external communications, and content governance for our Knowledge Hub.
What you'll do#
- Support strategic initiatives including internal engagement models and external communications.
- Build and maintain reusable enablement resources to improve customer outcomes.
- Produce polished written deliverables ranging from playbooks to executive summaries.
- Analyze data to identify trends and communicate clear recommendations to the team.
- Assist with webinar programs and content strategy projects.
- Explore AI tooling and help build agentic workflows to improve team productivity.
What you'll need#
- Rising Junior or Senior pursuing a Bachelor’s degree in Business, Information Management Systems, Operations, or a related field.
- Strong writing skills with the ability to adapt your tone for different audiences.
- Proficiency in Microsoft Office, specifically MS-Excel for data analysis and storytelling.
- Ability to work independently and turn ambiguous problems into clear plans or workflows.
- Interest in customer success, software operations, and AI-enabled workflows.
- Excellent verbal and written communication skills.
Location & details#
- Term: Summer 2027 (10-week program from June to August).
- Modality: Remote.
- Status: Paid, full-time internship.
- Benefits: Includes paid company holidays, a tech stipend for your workspace, and 8 hours of paid volunteer time.
About Veeam Software
Veeam Software provides data management and protection services. It operates in over 30 countries and maintains its headquarters in Seattle. The company serves more than 550,000 customers, including many Fortune 500 organizations. Its work focuses on data security, backup, and recovery for hybrid and multi-cloud environments.
How to get in at Veeam Software
Applying early to Veeam Software positions gives you a distinct advantage before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, and early applicants get seen before the pile grows. Reaching out to the right person often yields better results than submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
