About the role#
As a Professional Services Intern, you will learn how to build and maintain technical relationships with customers. You will support Technical Account Managers and Enterprise Architects as they help customers manage their data protection and resilience solutions. This role offers an introduction to customer success, technical relationship management, and enterprise IT environments.
What you'll do#
- Shadow Technical Account Managers during customer check-ins and business reviews.
- Observe Enterprise Architects to learn how to prepare and deliver customer engagements.
- Prepare account summaries, meeting notes, and status reports.
- Track customer health metrics, open issues, and follow-up action items.
- Organize documentation, knowledge base articles, and internal resources.
- Participate in internal training sessions to build product and industry knowledge.
- Identify trends across accounts.
- Collaborate with Support, Sales, and Engineering teams on cross-functional projects.
What you'll need#
- Currently pursuing a degree in Business, IT, Communications, or a related field.
- Strong written and verbal communication skills.
- Genuine interest in technology and customer relationships.
- Ability to learn new tools and software quickly.
- Detail-oriented with good organizational and time-management skills.
- A collaborative and curious mindset.
Location & details#
- Location: Alpharetta, Georgia.
- Term: Summer 2027 (June to August).
- Work Modality: Hybrid (2-3 days per week in the office).
- Employment Type: Full-time, paid internship.
- Note: Sponsorship is not provided for this role.
About Veeam Software
Veeam Software provides data management and protection services. It operates in over 30 countries and maintains its headquarters in Seattle. The company serves more than 550,000 customers, including many Fortune 500 organizations. Its work focuses on data security, backup, and recovery for hybrid and multi-cloud environments.
How to get in at Veeam Software
Applying early to Veeam Software positions gives you a distinct advantage before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, and early applicants get seen before the pile grows. Reaching out to the right person often yields better results than submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
