About the role#
The Utica Comets are looking for a Ticket Sales & Service Intern for the 2026-27 season. This role provides hands-on experience in the professional sports industry, covering ticket sales, operations, and fan engagement. You will work under the Director of Ticket Operations to learn the daily functions of the ticketing department. This is an unpaid internship, though you may qualify for academic credit through your college or university.
What you'll do#
- Perform outbound sales calls to generate new leads.
- Communicate with season ticket members to answer questions and provide updates.
- Help maintain the NBT Bank Arena box office.
- Prepare Will Call for gamedays and sell or print tickets using Paciolan.
- Assist account executives with the preparation and execution of gameday experiences.
- Support the fan zone area and provide customer service to attendees.
- Promote a positive environment for fans and stakeholders.
- Aid other departments with gameday initiatives and complete special projects as assigned.
What you'll need#
- Strong written, verbal, and interpersonal skills.
- Proficiency in Microsoft Office, specifically Excel and Word.
- Ability to maintain professionalism in a sports environment.
- Capacity to adapt to changing game situations and meet tight deadlines.
- Ability to stand or sit for extended periods and lift up to 30 lb.
- A flexible schedule that allows for a commitment to a majority of home games.
- Willingness to work non-traditional hours in various settings.
Location & details#
- Location: Utica, New York (On-site).
- Terms: Fall 2026, Winter 2027, and Spring 2027.
- Time Commitment: Approximately 20 hours per week.
- Note: Interns are responsible for their own housing, food, and transportation.
About Utica Comets
The Utica Comets are a professional ice hockey team. They play in the North Division of the American Hockey League. The team is based in Utica, New York, and hosts games at the Adirondack Bank Center. They maintain an affiliation with the New Jersey Devils of the National Hockey League.
How to get in at Utica Comets
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