About the role#
The Academic Technology Services (ATS) Student Technician provides front line technical support to students, faculty, and staff at the University of Wyoming. This role involves maintaining campus technology, assisting with equipment, and ensuring systems are operational across labs and residential areas. This is a full-time, paid, on-site position with a rolling term.
What you'll do#
- Provide front line tech provisioning, equipment delivery, and on-site setup.
- Perform diagnostics and troubleshooting for Student Computer Lab systems, printers, personal computers, tablets, and phones.
- Assist students, faculty, and staff with internet access issues in dorms and university apartments.
- Manage and facilitate a checkout program for laptops, tablets, and multimedia devices.
- Assist with the replacement of student lab computers during summer semesters.
What you'll need#
- Current enrollment as a college student.
- Previous experience in customer service.
- Working knowledge of consumer technology.
- A valid driver's license with a motor vehicle record compliant with university business standards.
- A willingness to learn, flexibility, and strong communication skills.
- Majors including Computer Science, Cybersecurity, Psychology, Communications, or Business Administration are encouraged to apply.
Location & details#
- This position is based in Laramie, Wyoming.
- Work is performed on-site at the University of Wyoming campus.
About University of Wyoming
The University of Wyoming is an educational and research institution based in Laramie. It was founded in 1886. The organization employs between 1,001 and 5,000 people. It operates within the higher education sector.
How to get in at University of Wyoming
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