About the role#
The Guest Relations Intern serves as a key member of the Center for Career & Professional Development (CCPD) team. This role acts as a welcoming ambassador for the office, ensuring guests receive professional, timely, and accurate assistance. Interns gain hands-on experience in office operations and project-based assignments, developing essential workplace competencies in communication, professionalism, and time management.
What you'll do#
- Represent the CCPD professionally in all interactions with students, alumni, employers, faculty, staff, and visitors.
- Provide front-line guest support by assessing needs, providing accurate information, and making appropriate referrals.
- Support daily office operations through appointment check-ins, records management, and the use of office systems.
- Maintain a professional and organized environment within shared office spaces.
- Participate in cross-training and provide support for career events, employer engagement activities, and other office initiatives.
- Complete administrative and project-based tasks to support designated partner teams within the office.
What you'll need#
- Current enrollment as a USF undergraduate student.
- Active recipient of Federal Work Study funding for the 2026-2027 academic year.
- Strong verbal and written communication skills for assisting guests in person, via phone, email, and Microsoft Teams.
- Ability to work both independently and collaboratively in a team environment.
- Strong organizational, time-management, and problem-solving skills.
- Proficiency with Microsoft Office and virtual communication platforms.
- A professional, friendly, and customer-service-oriented approach.
Location & details#
- Location: Tampa, Florida (on-site at the Student Services Building).
- Term: Fall 2026 through Summer 2027.
- Schedule: Up to 20 hours per week during office hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.
- Compensation: This is a paid internship.
