Communications Support Intern

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    University of Florida

    10,001+ employeesGainesville, FloridaHigher Education
    Actively hiringPaidHigher Education
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    About the role#

    UF Information Technology is seeking a part-time Communications Support Intern for a year-long appointment. You will work within the Infrastructure and Communication Technology unit to support the campus phone network. The team manages approximately 23,000 devices, including Cisco VoIP hardware, analog devices, and emergency equipment like Blue Light phones.

    What you'll do#

    • Support the setup, troubleshooting, and deployment of Cisco VoIP devices.
    • Perform analog troubleshooting and repairs.
    • Assist with phone configuration changes and physical setup for new deployments.
    • Maintain thorough documentation of device updates and new installations.
    • Troubleshoot VoIP and analog issues across campus.

    What you'll need#

    • High school diploma or equivalent.
    • Current enrollment as a student eligible to work on campus.
    • Minimum 2.0 grade point average.
    • Must be at least 18 years of age.
    • Proficiency in Microsoft Excel.
    • Strong communication and customer service skills.
    • Ability to work collaboratively in a team environment.
    • High attention to detail and problem-solving skills.

    Location & details#

    • This is an on-site position located in Gainesville, Florida, at Ayers Medical Plaza.
    • Compensation is $15.00 per hour.
    • A Level 2 Criminal Background Screening is required for this role.
    • Work visa sponsorship is not available.
    Relevant fieldsOther

    About University of Florida

    The University of Florida is a public research university based in Gainesville. It operates as a land-grant institution with a focus on education, research, and innovation. Founded in 1853, the school serves as the oldest and largest university in the state. It maintains a diverse range of academic programs and employs over 31,000 staff members.

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