About the role#
The Student Financials & Business Invoice Collections Analyst manages the collections process for university accounts. This role involves analyzing charges, counseling debtors on repayment options, and negotiating promissory notes. You will serve as a point of contact for students, parents, and university offices regarding outstanding balances.
What you'll do#
- Analyze charges and holds within the collections process.
- Counsel debtors on payment obligations and repayment options.
- Create, review, and negotiate promissory notes and repayment agreements.
- Manage the Perkins Loan Program and Nurse Faculty Loan Program portfolios.
- Assist with payroll deduction processing and verify account data shared with collection agencies.
- Prepare collections statistics and analyze collection agency statements.
- Prepare data for posting payments to collection agencies.
What you'll need#
- Formal education equivalent to an associate’s degree.
- At least three years of experience in fiscal operations.
- At least two years of experience working with Microsoft Excel.
- Strong communication skills for face-to-face, phone, and written correspondence.
- Knowledge of financial reporting, customer service techniques, and collection agency procedures.
- Ability to compile and report statistics on large financial data sets.
- Preferred: Bachelor's degree in business, accounting, or finance.
- Preferred: Experience with Workday Student or Finance systems and large-scale data entry.
Location & details#
- Location: Fayetteville, Arkansas.
- Modality: On-site.
- Employment: Full-time.
- Compensation: $39,930 per year.
About University of Arkansas
The University of Arkansas is a public research institution based in Fayetteville. Founded in 1871, it serves as the flagship land-grant campus for the state system. The university offers over 200 academic programs across 10 colleges and schools. It maintains a high level of research activity and employs more than 10,000 people.
How to get in at University of Arkansas
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