About the role#
The Student Financial Management Specialist works in the Student Financial Management Center at the Dunwoody campus. This is a full-time, on-site position. You will provide support to students, parents, and the university community regarding financial aid and student account processes.
What you'll do#
- Provide in-person and telephone customer service while investigating and resolving financial aid and student account issues.
- Review financial aid applications for accuracy and verify information using supporting documentation.
- Evaluate financial circumstances to determine student account payment options.
- Counsel students on enrollment management topics, including admissions, registration, and academic records.
- Assist with community outreach, such as calling campaigns, financial management workshops, and orientation presentations.
What you'll need#
- A bachelor's degree and one year of experience, or a combination of education and related experience.
- Excellent written and verbal communication skills are preferred.
- Experience in customer service, financial aid, or student accounts is preferred.
- Working knowledge of Banner and Microsoft Office, specifically Excel and Word, is preferred.
Location & details#
- This role is based on-site in Dunwoody, Georgia.
- The position is full-time with a salary of $42,000.
- Employment is subject to a criminal background investigation and other applicable checks.
About Georgia State University
Georgia State University is an urban public research institution based in Atlanta. Founded in 1913, it serves more than 51,000 students across various degree programs. The university operates as the largest in the state and maintains a significant presence in the Southeast. It focuses on research, student success, and creative media.
How to get in at Georgia State University
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