About the role#
This is a full-time, 10-12 week summer internship based in Indianapolis. You will join our sales call center team to support our mission of improving the health care system. You will gain hands-on experience by working alongside professionals and leaders, with the potential for continued employment after the program ends.
What you'll do#
- Obtain your Resident Life and Health Insurance License within the first 30 days of the internship.
- Learn the operations of an inbound insurance call center, including systems, compliance, product options, and sales techniques.
- Receive inbound calls from customers interested in insurance products.
- Transfer qualified calls to the appropriate teams and complete customer applications.
- Update the CRM database with accurate customer information.
- Solve routine and complex problems both independently and as part of a team.
- Research, prepare, and deliver a final executive presentation.
- Participate in mentoring and networking opportunities.
What you'll need#
- Current enrollment in a Bachelor's degree program at an accredited college or university, with a preference for Business, Marketing, or Operations Management majors.
- A cumulative GPA of 3.0 or higher.
- Eligibility to work in the U.S. without company sponsorship.
- Proficiency with Windows PC applications, specifically Microsoft Word and Excel.
- Strong keyboarding and navigation skills, with the ability to learn new software programs.
- The ability to multi-task, including navigating computer systems while speaking on the phone.
Location & details#
- This role is located on-site in Indianapolis, Indiana.
- The internship is full-time, 40 hours per week, Monday through Friday.
- Compensation ranges from $18 to $32 per hour.
About UnitedHealthcare
UnitedHealthcare operates as a division of UnitedHealth Group. It provides health insurance plans to individuals and groups. The company maintains a network of 6,500 hospitals and care facilities. It is based in Minnetonka, Minnesota, and employs over 10,000 people.
How to get in at UnitedHealthcare
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