About the role#
This internship offers an opportunity to work within the Customer Experience Data and Analytics team during the Summer 2027 term. You will focus on conducting analysis and building dashboards to understand trends and opportunities related to customer experience. This is a full-time, on-site position based in Hartford, Connecticut.
What you'll do#
- Use customer and market data to identify challenges and create actionable solutions.
- Identify, integrate, and structure complex data flows.
- Design and conduct explanatory analysis to produce relevant business results.
- Provide qualitative and quantitative data support to ensure metric accuracy.
- Validate, manipulate, and perform data analysis tasks.
- Collaborate with team members on projects.
- Work with relational databases, reporting systems, discovery tools, or pilot proofs of concept.
- Perform other duties as assigned.
What you'll need#
- Pursuing or obtained a Bachelor's or Master's degree in Computer Science, Data Science, Mathematics, Statistics, or Business Administration.
- Preferred cumulative GPA of 3.0 or above.
- Related internship or data work experience.
- SQL experience is strongly preferred.
- Literacy in Python or SAS.
- Experience with dashboarding, scorecard, or reporting tools is a plus.
- Strong track record of taking ownership and responsibility.
- Demonstrated aptitude in identifying problems and analyzing data.
- Ability to remain focused in the face of ambiguity.
- Proven customer service skills and excellent communication abilities.
- Demonstrated track record of self and social awareness, empathy, and balance.
- Capability of exercising sound judgment.
- Proven capacity to work with people from different backgrounds.
- Strong relationship management skills and ability to work in interdependent team situations.
- Strong drive to get the job done and a willingness to learn.
Location & details#
- Location: Hartford, CT
- Term: Summer 2027
- Modality: On-site
- Employment Type: Full-time
- This position is paid. Please note that sponsorship is not available for this role.
About Travelers
Travelers provides property and casualty insurance for individuals and businesses. The company offers coverage for homes, vehicles, and commercial assets. Founded in 1853, it maintains a presence in the United States, Canada, the United Kingdom, and Ireland. The firm employs approximately 37,598 people and is headquartered in New York.
How to get in at Travelers
Applying early at Travelers gives you a distinct advantage, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you can submit your application among the first. This timing helps your profile stand out before the pile grows. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This approach moves your name beyond the automated queue and into the hands of a human who manages the hiring process.
