About the role#
This internship provides hands-on experience within the Client Services organization at Tixr. You will gain exposure to the daily operations of a live ticketing platform, including client relationship management, technical implementation, and product education. This role is designed for individuals who are curious about the inner workings of live events and want to contribute to a growing team.
What you'll do#
- Shadow Client Experience Managers on client calls to observe relationship management.
- Support event builds on the platform to develop quality-control instincts.
- Help document common client questions, edge cases, and solutions to build internal knowledge.
- Assist in developing internal product certification content.
- Help produce client-facing resources such as one-sheeters and reference guides.
What you'll need#
- Current student or recent graduate status.
- Proficiency with AI tools or a strong eagerness to learn them.
- Ability to navigate ambiguity and figure out solutions independently.
- Clear communication skills that balance speed and thoughtfulness.
- Academic background in Business Administration, Communications, Marketing, or Computer Science.
Location & details#
- Location: Santa Monica, California (On-site).
- Term: Summer 2026.
- Status: Paid internship.
