About the role#
The Student Development Specialist III manages student cases and provides support within Student Assistance Services. This role involves connecting with university departments, monitoring case trends, and supporting the Critical Incident Response Team. You will work directly with students, faculty, staff, and parents to address concerns, absences, and crisis situations. This is a full-time position based on-site in College Station, Texas.
What you'll do#
- Manage cases for individual students and communicate updates to office and departmental staff.
- Conduct developmental and educational conversations with students.
- Refer students to appropriate university and community resources.
- Follow up with students regarding concerns, absences, or crisis situations.
- Provide support and follow-up services for the Critical Incident Response Team.
- Consult with faculty, staff, and parents on student-related issues.
- Document all student interactions using university databases.
- Coordinate programming such as Silver Taps, Former Foster initiatives, or the Pocket Pantry.
- Deliver training and presentations to campus stakeholders.
- Represent the department on various university and division committees.
What you'll need#
- A Bachelor’s degree or an equivalent combination of education and experience.
- Three years of experience in student affairs or a related specialty area, including at least two years specifically in student affairs.
- Excellent oral and written communication skills.
- Strong attention to detail and a high level of dependability.
- Ability to multi-task and work cooperatively within a team.
- A Master’s degree in student affairs, counseling, or a related field is preferred.
- Experience with higher education case management is preferred.
Location & details#
- Location: College Station, Texas.
- Modality: On-site.
- Employment Type: Full time.
- Term: Rolling.
About Texas A&M University
Texas A&M University is a public institution of higher learning founded in 1876. Based in College Station, Texas, it serves nearly 77,000 students on its main campus and maintains branch locations in Galveston and Doha. The university functions as a land, sea, and space grant institution with a focus on research, technology, and liberal arts. It employs over 31,000 people and maintains a strong military tradition.
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