About the role#
This is an 11-week paid summer internship focused on knowledge architecture and learning. You will work with the T-Ads team to migrate, organize, and improve access to internal training resources. You will own your projects while receiving support from mentors and collaborating with stakeholders to ensure content is accurate and easy to find.
What you'll do#
- Build finding guides and indexes to help employees locate training resources.
- Audit migrated content for accuracy, completeness, and consistent naming.
- Clean and organize resources as they move from legacy systems into SharePoint.
- Create taxonomies and tagging structures across T-Ads channels.
- Design clear, consistent visuals for SharePoint pages and the internal knowledge-sharing network.
- Test navigation from an employee perspective and recommend improvements.
- Facilitate or co-facilitate training sessions and walkthroughs.
- Document your processes to assist the team in maintaining your work.
- Partner with stakeholders to gather input and align content with team needs.
What you'll need#
- Curiosity about how people search for and use information, plus a drive to challenge traditional organization methods.
- Strong attention to detail and a sense of urgency to move projects forward.
- Basic digital design skills and an eye for clean, consistent visuals.
- Clear written and verbal communication skills.
- A collaborative approach to working with stakeholders.
- Experience organizing large bodies of data or content, such as creating indexes or catalogs, with an example to share.
- Experience with teaching, tutoring, public speaking, or group facilitation is preferred.
- You must be at least 18 years old.
- You must be legally authorized to work in the United States now and in the future.
- You must have one or more courses remaining in a bachelor's or graduate degree program after the internship.
Location & details#
- This is an on-site role based in Philadelphia, Pennsylvania, or New York, New York.
- The internship takes place during Summer 2027.
- This is a full-time position.
About T-Mobile
T-Mobile is a telecommunications company based in Bellevue, Washington. It operates a 5G network that provides wireless services to consumers and businesses. The company manages several brands including Metro by T-Mobile and Mint Mobile. It functions as a public company with a workforce of over 10,000 employees.
How to get in at T-Mobile
Securing an internship at T-Mobile requires speed because early applicants often have their resumes reviewed before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first and get your profile seen before the pile grows. Reaching out to the right people often yields better results than submitting an application into a general queue. Intern Insider surfaces the recruiters behind T-Mobile roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
