About the role#
As an IT Support Co-op, you will provide hands-on technical support to Svante employees. You will help maintain the reliability, security, and continuous improvement of our IT environment. This role involves working across our corporate and manufacturing settings, collaborating with the IT team and other departments to support technology enablement.
What you'll do#
- Triage and manage support tickets to meet established Service Level Objectives.
- Troubleshoot hardware and software issues for end users.
- Manage onboarding and offboarding tasks, including user account administration, mailbox management, and laptop imaging.
- Maintain IT assets and infrastructure, including servers, networking equipment, and meeting room technology.
- Support corporate security, backup, and disaster recovery practices.
- Create and maintain technical documentation and Knowledge Base articles.
What you'll need#
- Current enrollment in a bachelor’s degree program for Information Technology, Computer Science, Information Systems, or a related field.
- Working knowledge of Windows operating systems, Microsoft 365, SharePoint, Azure services, and Active Directory.
- Understanding of networking concepts like VLANs, routing, and switching.
- Strong troubleshooting and analytical skills with a customer-service mindset.
- Ability to work independently and manage multiple requests at once.
- Previous experience in technical support, help desk, or systems administration is preferred.
- Familiarity with Atlassian products, firewalls, and endpoint deployment is an asset.
- Relevant certifications such as CompTIA A+, AZ-104, or Microsoft Windows Server credentials are a plus.
Location & details#
- Location: Burnaby, British Columbia.
- Modality: This is an on-site, full-time position.
- Term: Winter and Summer 2027 (January 2027 to August 2027).
- Compensation: CAD $3,200 - $4,100 per month.
About Svante
Svante is an environmental services company founded in 2007. Based in Burnaby, British Columbia, the firm employs between 201 and 500 people. It manufactures filters and rotary contactor machines designed to capture carbon dioxide from industrial emissions and the atmosphere. These solutions serve heavy industries by concentrating captured gas to pipeline-grade purity for storage or reuse.
How to get in at Svante
Applying early at Svante provides a distinct advantage because recruiters review applications before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often yields better results than submitting a resume into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
