Network Engineer Intern

About the role#

As a Network Engineer Intern, you will gain hands-on experience in enterprise network and infrastructure operations within a healthcare technology environment. You will work closely with an assigned mentor and the network team to support daily operations, assist with infrastructure projects, and maintain documentation. This role requires a commitment of 20–40 hours per week for a minimum of three to four months.

What you'll do#

• Monitor network alerts and assist with review, cleanup, and escalation using tools like SolarWinds.
• Manage ticket triage, queue management, and issue follow-up using Jira.
• Perform basic network troubleshooting, both remotely and onsite, under supervision.
• Support inventory tracking and maintain data quality for network equipment and infrastructure records.
• Assist with routine maintenance, including firmware updates and post-maintenance validation.
• Contribute to infrastructure projects such as switching upgrades and disaster recovery documentation.
• Develop and maintain standard operating procedures, runbooks, and knowledge base articles.
• Participate in team meetings, technical shadowing, and training to build operational experience.

What you'll need#

• Current student or recent graduate (within 12 months) in Computer Science, Cybersecurity, Computer Engineering, Electrical Engineering, Data Science, or a related discipline with a GPA of 2.5 or above.
• Foundational understanding of networking concepts including TCP/IP, switching, routing, and wireless networking.
• Strong communication, documentation, and organizational skills.
• Ability to follow procedures, work within a defined scope, and escalate issues appropriately.
• Preferred: Network+ or CCNA coursework, certification, or equivalent practical exposure.
• Must meet specific Maryland internship workforce development eligibility requirements.

Location & details#

• Location: Towson, Maryland.
• Modality: On-site, with occasional travel to geographically dispersed sites throughout Maryland.
• Schedule: 20–40 hours per week.
• Requirements: Ability to sit for extended periods, work at a computer, and occasionally lift or move objects up to 50 lbs. Occasional after-hours support may be required for maintenance.