About the role#
As a Quality Engineering Co-op for the Shark brand, you will join the Product Excellence team to help ensure our products meet high standards. This role focuses on understanding the consumer experience by analyzing product performance and investigating failures. You will work cross-functionally with engineering, product development, and quality partners to improve existing products and inform future designs.
What you'll do#
- Tear down consumer-returned units to perform mechanical and electrical failure analysis.
- Recreate reported failures in the lab by running products over extended periods.
- Analyze consumer feedback from call center data and web reviews to identify trends and patterns.
- Document root causes and findings in Jira using structured problem-solving tools like 5 Why, 8D, and fishbone diagrams.
- Improve test methods for future product programs.
- Present your findings to engineering and quality leadership.
What you'll need#
- Current enrollment in a mechanical, electrical, mechatronics, or related engineering degree program (second year or beyond).
- Hands-on aptitude with hand tools, multimeters, or measurement equipment.
- Prior experience through projects, labs, or maker activities.
- Working knowledge of data analysis, specifically Excel.
- Willingness to learn Power BI or similar tools.
- Patience for repetitive lab work and a curiosity for troubleshooting.
- Clear written communication skills and a commitment to detailed documentation.
- A strong focus on the consumer perspective.
Location & details#
- Location: Needham, Massachusetts.
- Term: Winter 2027 (January through June).
- Schedule: Full-time, 40 hours per week, 5 days per week on-site.
- Compensation: $30 to $36 per hour, based on educational level.
- Note: This position does not offer relocation or housing assistance.
About SharkNinja
SharkNinja is a product design and technology company based in Needham, Massachusetts. It was founded in 1994 and operates as a public company. The business focuses on consumer goods and product marketing. It employs over 4,000 people to develop household products for cleaning, cooking, and food preparation.
How to get in at SharkNinja
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