About the role#
As a Student Caseworker at Regent College London, you will help manage student academic appeals, complaints, and disciplinary matters. You will ensure these cases are handled fairly and within the college's established processes.
What you'll do#
- Manage a set portfolio of student cases from start to finish, including gathering evidence and preparing files.
- Monitor case progress to ensure institutional timescales are met and keep students informed.
- Provide regulatory advice on how the college's casework processes operate.
- Support senior management by identifying trends and issues within student cases.
- Suggest improvements to existing procedures and help develop new ones.
- Provide administrative support for hearings, including taking minutes and writing reports.
What you'll need#
- Prior experience coordinating casework.
- Ability to write professional, clear, and concise reports and correspondence.
- Experience working with formal regulations, policies, and procedures.
- Strong analytical and investigative skills.
- Ability to explain complex information clearly in both writing and speech.
- Proficiency in Microsoft Office.
Location & details#
- This is a remote, full-time position.
- The role is paid.
- Applications are accepted on a rolling basis.
About Regent College London
Regent College London provides higher education programs across multiple locations in London. The institution offers degrees in fields such as business management, computing, engineering, law, and health and sports science. Students choose from flexible study schedules including day, evening, and weekend classes. The organization employs approximately 600 people.
How to get in at Regent College London
Applying to Regent College London early gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can apply among the first before the pile grows. This helps you avoid the frustration of being buried in a stack of late submissions. You can reach out to recruiters directly to ask about the role or a referral, which materially improves your response rates. Intern Insider surfaces the specific recruiters behind the company's roles to help you make that connection. It is a more effective strategy than waiting for a response from a general portal.
