About the role#
This internship supports the Field Operations Department at Philadelphia Gas Works. You will work alongside current staff to help with daily tasks and specific analytical projects focused on revenue protection.
What you'll do#
- Analyze unaccounted-for gas data to find patterns and hotspots.
- Suggest process improvements to lower non-technical losses.
- Audit recent tampering and theft investigations by categorizing findings.
- Create a dashboard or summary report that tracks trends, locations, methods, and outcomes.
- Compare our current revenue protection policies against those of other utilities.
- Present a gap analysis with ideas to improve our detection and enforcement protocols.
- Examine billing data to spot high-risk accounts with irregular consumption.
- Work with the billing and customer service teams to validate and resolve anomalies.
What you'll need#
- Current enrollment in a degree program for Engineering, Business Management, Data Analytics, or a related field.
- Strong verbal and written communication skills for interacting with employees at all levels.
- Proficiency in Microsoft Office.
- Organizational skills to manage multiple tasks under short deadlines.
Location & details#
- The role is based at 5000 Summerdale Ave, Philadelphia, PA 19124.
- This is an on-site, paid internship.
- We offer rolling start dates.
About Philadelphia Gas Works
Philadelphia Gas Works operates as a municipally owned natural gas utility. Founded in 1836, the company serves over 500,000 residential and commercial customers within Philadelphia. It manages a distribution system spanning approximately 6,000 miles of gas mains and service pipes. The Philadelphia Facilities Management Corporation oversees its operations.
How to get in at Philadelphia Gas Works
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