About the role#
PACCAR Parts is offering a summer internship within the Dealer Experience department at our headquarters in Renton, Washington. You will work alongside managers and senior leaders to gain hands-on experience in the customer experience process. This is a full-time, paid position designed to provide exposure to business operations and mentorship from industry professionals.
What you'll do#
- Interface directly with dealers and end customers to support business processes.
- Analyze existing workflows to identify and suggest improvements.
- Provide updates to dealers regarding order status, shipping information, product availability, and pricing policies.
- Determine vendor availability and lead times to meet dealer needs.
- Resolve shipment issues, manage special orders, and handle expedited requests.
- Maintain a high level of service across all interactions.
What you'll need#
- Current enrollment in a college degree program, with preference for junior or senior standing.
- Pursuing a degree in Business Administration, Supply Chain Management, Operations Management, or Communications.
- Relevant coursework or prior internship experience.
- Proficiency with the Microsoft Office Suite.
- Strong organizational, project management, and communication skills.
- Ability to manage multiple priorities and work in a team-oriented setting.
Location & details#
- Location: Renton, Washington.
- Term: Summer 2027.
- Work Modality: On-site.
- Compensation: $25.00/hour for undergraduate students and $30.00/hour for graduate students.
- Benefits: Includes 401k with company match, sick leave, medical, dental, vision plans, and relocation assistance.
About PACCAR
PACCAR designs and manufactures light, medium, and heavy-duty trucks. Its primary brands include Kenworth, Peterbilt, and DAF. The company also produces diesel engines, provides financial services, and manages a global parts distribution network. Based in Bellevue, Washington, the organization operates worldwide with a workforce of over 19,000 employees.
How to get in at PACCAR
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