About the role#
This summer internship offers an opportunity to work with the PACCAR Customer Center team in Renton, Washington. You will gain hands-on experience in customer experience processes while working alongside managers and senior leaders. This role is a paid, full-time position for the Summer 2027 term.
What you'll do#
- Interface with dealers and end customers to assist with business processes.
- Collaborate with team members to analyze and improve service coordination workflows.
- Review current business processes to identify ways to increase efficiency and customer satisfaction.
- Support the implementation of process improvement initiatives, including documentation and training materials.
- Assist with Six Sigma and other continuous improvement projects.
- Present your findings and recommendations to leadership.
What you'll need#
- Currently enrolled in college, with junior or senior standing preferred.
- Relevant coursework or prior internship experience.
- Strong organizational and project management skills.
- Excellent written and verbal communication skills.
- Proficiency in the Microsoft Office Suite.
- A self-motivated, team-oriented, and energetic approach.
- The ability to handle multiple priorities and work in a flexible environment.
Location & details#
- Location: Renton, Washington.
- Work Modality: On-site.
- Term: Summer 2027.
- Compensation: $25.00/hour for undergraduate students or $30.00/hour for graduate students.
- Benefits: Includes 401k with company match, medical, dental, and vision plans, sick leave, and other insurance options. Relocation assistance may be available.
About PACCAR
PACCAR designs and manufactures light, medium, and heavy-duty trucks. Its primary brands include Kenworth, Peterbilt, and DAF. The company also produces diesel engines, provides financial services, and manages a global parts distribution network. Based in Bellevue, Washington, the organization operates worldwide with a workforce of over 19,000 employees.
How to get in at PACCAR
Applying early to PACCAR is a significant advantage because recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you secure a spot at the front of the line. Taking this step ensures your materials reach the team before the pile grows. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind PACCAR roles so you can contact them directly to ask about the position or a potential referral. This proactive approach often leads to better response rates than submitting an application into a general queue.
