About the role#
PACCAR Parts is offering a summer internship in Customer Experience Analytics at our headquarters in Renton, Washington. You will work directly with one of our Customer Experience departments to gain hands-on exposure to our business processes. This role provides the opportunity to learn from managers and senior leaders while building professional mentoring relationships.
What you'll do#
- Interface with dealers and end customers to assist with daily business operations.
- Review and analyze current processes to find areas for improvement.
- Develop and update dashboards that track customer service data.
- Refine existing dashboards to ensure they are visually clear and easy to navigate.
- Use SQL and Python to generate business insights and automate internal processes.
What you'll need#
- Current enrollment in college, with a preference for junior or senior standing.
- Relevant coursework or prior internship experience.
- Strong PC skills, including proficiency with the Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Strong organizational and project management abilities.
- A team-oriented mindset and a self-motivated approach to work.
- The ability to manage multiple priorities and adapt to changing needs.
Location & details#
- Location: Renton, Washington.
- Term: Summer 2027.
- Modality: On-site.
- Status: Full-time, paid internship.
- Compensation: $25.00 per hour for undergraduate students or $30.00 per hour for graduate students.
- Benefits: Includes 401k with company match, medical, dental, and vision plans, sick leave, and life insurance. Relocation assistance may be available.
About PACCAR
PACCAR designs and manufactures light, medium, and heavy-duty trucks. Its primary brands include Kenworth, Peterbilt, and DAF. The company also produces diesel engines, provides financial services, and manages a global parts distribution network. Based in Bellevue, Washington, the organization operates worldwide with a workforce of over 19,000 employees.
How to get in at PACCAR
Applying early to PACCAR is a significant advantage because recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you secure a spot at the front of the line. Taking this step ensures your materials reach the team before the pile grows. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind PACCAR roles so you can contact them directly to ask about the position or a potential referral. This proactive approach often leads to better response rates than submitting an application into a general queue.
