About the role#
This summer internship offers experience in the development, launch, and improvement of aftersales service programs. You will work with the Aftersales Service Development team to support PACCAR dealers, fleets, and independent service providers. This role provides insight into how service solutions are created and scaled across a global network.
What you'll do#
- Gather business requirements, document processes, and organize project information.
- Help define and implement support, training, and other aftersales programs to improve customer experience and network performance.
- Conduct market research and competitive benchmarking to identify industry practices.
- Create and maintain reports, dashboards, and data visualizations.
- Analyze customer activity, including diagnostic tool usage and parts purchasing trends.
- Use data to identify opportunities for parts sales growth.
What you'll need#
- Current enrollment in college, with preference for junior or senior standing.
- Majors in Business Administration, Operations Management, Supply Chain Management, or Marketing.
- Strong organizational and project management skills.
- Proficiency with the Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities.
- A team-oriented and self-motivated approach.
- Relevant coursework or prior internship experience is preferred.
Location & details#
- Location: Lewisville, Texas.
- Term: Summer 2027.
- Modality: On-site, full-time.
- Compensation: $25.00 per hour for undergraduate students; $30.00 per hour for graduate students.
- Benefits: Includes 401k with company match, medical, dental, and vision plans, sick leave, and other insurance options. Relocation assistance may be available.
About PACCAR
PACCAR designs and manufactures light, medium, and heavy-duty trucks. Its primary brands include Kenworth, Peterbilt, and DAF. The company also produces diesel engines, provides financial services, and manages a global parts distribution network. Based in Bellevue, Washington, the organization operates worldwide with a workforce of over 19,000 employees.
How to get in at PACCAR
Applying early to PACCAR is a significant advantage because recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you secure a spot at the front of the line. Taking this step ensures your materials reach the team before the pile grows. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind PACCAR roles so you can contact them directly to ask about the position or a potential referral. This proactive approach often leads to better response rates than submitting an application into a general queue.
