About the role#
PACCAR Parts is offering a summer internship for an Aftersales Process Analyst in Lewisville, Texas. You will work with the Aftersales Technology team to gain experience in aftersales systems, diagnostic tools, and service support processes. This role provides an opportunity to learn from managers and senior leaders while gaining hands-on experience in a professional setting.
What you'll do#
- Interface with dealers, end customers, and internal teams to understand current aftersales processes.
- Review, document, and analyze existing workflows to identify improvements in diagnostics and service support efficiency.
- Ensure all processes align with organizational objectives.
- Identify and document opportunities for system improvements.
- Participate in User Acceptance Testing (UAT) for system releases.
- Contribute to continuous improvement efforts, including Six Sigma projects and diagnostics process streamlining.
What you'll need#
- Current enrollment in college, with junior or senior standing preferred.
- Relevant coursework or previous internship experience.
- Strong written and verbal communication skills.
- Proficiency in project management and organizational tasks.
- Ability to handle multiple priorities and work in a team-oriented environment.
- Strong PC skills, including experience with the Microsoft Office Suite.
- A self-motivated and energetic approach to work.
Location & details#
- Location: Lewisville, Texas.
- Term: Summer 2027.
- Format: On-site, full-time.
- Compensation: $25.00/hour for undergraduate students and $30.00/hour for graduate students.
- Benefits: Includes 401k with company match, medical, dental, vision, life insurance, and sick leave. Relocation assistance may be available.
About PACCAR
PACCAR designs and manufactures light, medium, and heavy-duty trucks. Its primary brands include Kenworth, Peterbilt, and DAF. The company also produces diesel engines, provides financial services, and manages a global parts distribution network. Based in Bellevue, Washington, the organization operates worldwide with a workforce of over 19,000 employees.
How to get in at PACCAR
Applying early to PACCAR is a significant advantage because recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you secure a spot at the front of the line. Taking this step ensures your materials reach the team before the pile grows. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind PACCAR roles so you can contact them directly to ask about the position or a potential referral. This proactive approach often leads to better response rates than submitting an application into a general queue.
