About the role#
This internship provides an opportunity to support the B2B product management team at Optimum. You will help shape the future of broadband products and connectivity solutions. The role involves hands-on work with product development, data analysis, and cross-functional collaboration. You will gain experience in the full product lifecycle, from initial concept to final launch.
What you'll do#
- Draft and refine product requirements documents and user stories for internet services and features.
- Perform data analysis to evaluate product performance, identify trends, and support sales enablement decisions.
- Work with engineering, design, marketing, and customer care teams to deliver product initiatives.
- Participate in agile development processes, including sprint planning, daily stand-ups, and backlog grooming.
- Conduct competitive research and benchmarking of broadband industry offerings.
- Track and report key performance indicators and engagement metrics to inform product enhancements.
- Support product managers with customer trial requirements and feature prioritization.
- Organize product updates and performance summaries for stakeholder communications.
What you'll need#
- Current enrollment in a bachelor's or master's degree program in Business, Computer Science, Engineering, Data Science, or a related field. An MBA is preferred.
- Strong written and verbal communication skills with the ability to create structured documentation.
- Analytical skills using Excel, Google Sheets, or similar platforms.
- A basic understanding of product management principles and agile development.
- Interest in internet technologies, broadband services, and connectivity products.
- An AI-first mindset for research, documentation, and data analysis.
- Preferred experience includes prior internships in product management, data analytics, or telecommunications.
- Familiarity with tools such as SQL, Tableau, Jira, Confluence, or Figma is a plus.
- Knowledge of IP networking, fiber, cable, fixed wireless, or customer experience design is helpful.
Location & details#
- This role is based in Bethpage, New York.
- This is a full-time, on-site, paid internship.
- The position operates on a rolling basis.
- Sponsorship is not available for this role.
About Optimum
Optimum provides internet, mobile, television, and phone services to residential and business customers. The company operates as a public entity and maintains its headquarters in Queens, New York. Founded in 1973, it employs between 5,001 and 10,000 people. It focuses on delivering connectivity solutions across its service areas.
How to get in at Optimum
Securing an internship at Optimum requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This allows you to apply among the first. Reaching out to the right people can also make a difference in your application process. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
