About the role#
Optimum is seeking a Product Builder intern to join our telecommunications team. This is a full-time, on-site co-op opportunity based in Bethpage, New York. You will work on real projects that impact our business and gain hands-on experience with network technologies while collaborating with industry professionals.
What you'll do#
- Engage with vendors to resolve issues and implement new network features.
- Monitor network KPIs, investigate deviations, and take corrective actions.
- Detect and analyze system inconsistencies that affect customer service.
- Test and certify new devices and software releases.
- Review system alarms and resolve issues using your technical knowledge or vendor support.
- Create and analyze KPI reports to identify optimization opportunities.
- Perform backup and restore activities.
- Participate in cross-training with the team and support outage resolution efforts.
What you'll need#
- Current enrollment in a degree program for Computer Science, Computer Engineering, or Electrical Engineering.
- Knowledge of voice network architecture and platforms such as SBC, AGC, CRE, STP, SIP GW, and IMS.
- Understanding of 3G, 4G, LTE, voice services, SIP, STIR/SHAKEN, and provisioning systems.
- Familiarity with voice network nodes and their relationship with BSS and service networks.
- Technical skills including basic SQL, Linux/Unix, and GUI-based systems.
- High-advanced proficiency in Excel and general knowledge of the Office package.
- Strong analytical skills with the ability to prioritize tasks in a changing environment.
- Effective written and oral communication skills.
- A results-oriented mindset and a strong desire to learn.
Location & details#
- Location: Bethpage, New York.
- Modality: On-site.
- Schedule: Full-time, 40 hours per week.
- Compensation: $25 per hour.
- Status: Paid internship with no sponsorship provided.
About Optimum
Optimum provides internet, mobile, television, and phone services to residential and business customers. The company operates as a public entity and maintains its headquarters in Queens, New York. Founded in 1973, it employs between 5,001 and 10,000 people. It focuses on delivering connectivity solutions across its service areas.
How to get in at Optimum
Securing an internship at Optimum requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This allows you to apply among the first. Reaching out to the right people can also make a difference in your application process. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
