About the role#
This internship in the Member Support division is an entry-level role focused on Operations solutions. You will work on-site at our Lake Saint Louis, Missouri, office. The role involves a moderate level of customer interaction and collaboration with support teams and software engineers to resolve issues. This is a paid, full-time position for Summer 2027.
What you'll do#
- Provide support to internal and external customers.
- Assist with ongoing projects to help reach completion.
- Follow up with customers regarding requests and procedures.
- Gather, maintain, and audit customer configurations.
- Participate in testing new product developments, enhancements, and documentation.
- Use support tools as directed.
What you'll need#
- Current enrollment in an Associate or Bachelor's degree program in a computer or business-related field.
- Strong customer orientation and attention to detail.
- Research and problem-solving skills.
- Verbal, written, and interpersonal communication skills.
- Ability to work independently and as part of a team.
- Ability to adapt to change and manage priorities.
- PC skills.
- Ability to explain technical solutions to technical and non-technical users.
- Commitment to professional, ethical behavior and NISC's Statement of Shared Values.
Location & details#
- Location: Lake Saint Louis, Missouri.
- Work Modality: On-site.
- Term: Summer 2027.
About NISC
NISC is a software development organization that builds and maintains technology for energy cooperatives and communications companies. The company provides billing, accounting, and operations software to over 950 members across the United States, Canada, and several territories. It maintains facilities in Missouri, North Dakota, Iowa, and Virginia. The organization employs between 1,001 and 5,000 people.
How to get in at NISC
Applying to NISC early gives you a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume into a crowded queue. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This approach often leads to better response rates than a standard online application.
