About the role#
The Lodging Operations Internship at Nantahala Outdoor Center provides hands-on experience in housekeeping, public area operations, guest services, and hospitality management. You will progress from learning frontline responsibilities to understanding daily operations, leadership, and management. This 8 to 12 week program includes structured training, mentorship, and job shadowing to prepare you for a career in the hospitality industry.
What you'll do#
- Handle housekeeping and guestroom operations, including cleaning, room turnovers, and inspections.
- Maintain a clean and welcoming environment in public areas.
- Learn operational tasks such as occupancy planning, room assignments, staffing, scheduling, inventory, and quality control.
- Build skills in communication, teamwork, and problem-solving through practical experience.
- Shadow the Lodging Manager to gain exposure to operational planning, employee coaching, and decision-making.
- Complete a capstone project and presentation focused on improving lodging operations and the guest experience.
What you'll need#
- Interest in hospitality, tourism, resort management, or a related field.
- Willingness to perform hands-on housekeeping and public area tasks.
- Strong attention to detail and a commitment to guest service.
- Ability to work in a team-oriented outdoor resort environment.
- Professionalism, initiative, and an openness to feedback.
- Valid driver's license with a clean driving record.
- Ability to lift up to 40 pounds and perform physical tasks like bending, stooping, and climbing stairs.
- Dependability, punctuality, and self-motivation.
Location & details#
- Location: Bryson City, North Carolina.
- Term: Summer 2027 (May to August).
- Work Modality: On-site.
- Employment Type: Full-time, seasonal, paid position.
About Nantahala Outdoor Center
Nantahala Outdoor Center operates as an outdoor recreation company based in Bryson City, North Carolina. Founded in 1972, the organization manages a variety of whitewater rafting and land-based activities. It maintains multiple resort amenities including four restaurants and lodging facilities. The company also operates retail stores and a paddling school.
How to get in at Nantahala Outdoor Center
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