About the role#
The Member Service Intern role supports the Member Service team by working on projects that influence member experiences and branch operations. You will report directly to the Member Service Transformation Manager and gain exposure to leadership development within the financial services industry. This is a part-time, on-site position based in Rexburg, Idaho.
What you'll do#
- Assist with system rollouts by building change management and communication plans.
- Conduct focus groups with branch teams to measure the effectiveness of new systems.
- Analyze branch profitability and review organizational financial data.
- Perform needs analysis to support learning and development plans.
- Shadow Branch Leaders to gain insight into daily operations.
What you'll need#
- Current Junior or Senior standing at BYU-Idaho.
- Pursuing a degree in Business Administration, Finance, Accounting, or Economics.
- Minimum 3.5 GPA.
- Willingness to relocate within the Mountain America Credit Union footprint.
Location & details#
- Location: 227 E Main, Rexburg, ID 83440.
- Work Modality: On-site.
- Employment Type: Part-time, paid internship.
- Schedule: Rolling.
About Mountain America Credit Union
Mountain America Credit Union provides financial services including banking, loans, and investment products. Founded in 1934, the organization operates as a nonprofit credit union. It is based in Sandy, Utah, and employs between 1,001 and 5,000 people. The credit union offers products designed for the daily financial needs of its members.
How to get in at Mountain America Credit Union
Securing an internship at Mountain America Credit Union requires staying ahead of the applicant pool. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows. You should also focus on building professional connections within the organization to stand out. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
