Intern Adult Protective Services Program

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Metropolitan Family Services

Metropolitan Family Services empowers children and families across Chicagoland to learn, to earn, to heal, to thrive.

1,001-5,000 employeesFounded 1857Chicago, IllinoisIndividual and Family Services
Actively hiringPaidFall 2026Individual and Family Services
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About the role#

We are seeking a part-time intern to join our Midway Adult Protective Services team for the Fall 2026 semester. This is a paid internship based on-site in Chicago. You will support our efforts to protect vulnerable adults by handling intakes, managing cases, and assisting with crisis situations.

What you'll do#

  • Provide client-centered intake and referral services to help individuals connect with necessary resources.
  • Gather and process information to determine eligibility for services.
  • Triage and de-escalate situations involving persons in crisis.
  • File reports regarding abuse, neglect, exploitation, abandonment, or self-neglect.
  • Assist with emergency responses and collaborate with program staff to implement service plans.
  • Conduct community outreach to raise awareness of the Adult Protective Services program.
  • Participate in the rotation for the intake and after-hours phone lines.

What you'll need#

  • Current enrollment in a Bachelor's or Master's degree program in social work, psychology, sociology, human resources, public health, or a related field at an accredited institution.
  • Demonstrated ability to provide effective service to clients.
  • Ability to work with diverse individuals and groups.
  • Mobility to manage a community-based caseload.
  • Successful completion of all relevant screening and criminal background checks.

Location & details#

  • Location: Chicago, Illinois.
  • Term: Fall 2026.
  • Modality: On-site.
  • Compensation: Paid internship.

About Metropolitan Family Services

Metropolitan Family Services provides human services to families and individuals in the Chicago area. Founded in 1857, the organization focuses on legal aid, mental health, education, and economic stability. It operates as a nonprofit with over 1,000 employees. The agency serves more than 136,600 people across its various locations.

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