Healthcare Customer Service Internship

Company: Medline Industries, LP Title: Healthcare Customer Service Internship - Summer 2027 Location: Dubuque, Iowa, University Recruiting Posted Date: Posted Today Sidebar Info: Through our culture of belonging , our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

Job Description: Job SummaryWith more than 50+ years of consecutive growth, we’ve created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture. To support our continued growth, we’re looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what’s right for our customers.A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline’s business operations. In addition to a typical Medline workday, the summer includes enriching activities, such as social and networking events, leadership presentations, plus much more. The tangible skillset you’ll build while doing meaningful work will set you apart from your peers. This internship is available to rising seniors in undergraduate programs. Created for personal and professional development, our summer program runs for ten weeks from early June through mid-August.A Customer Service -Intern at Medline will work closely with the Sales Service Division team members and will be exposed to multiple areas of the business, including sales, product support, quality assurance and operations.Job DescriptionThe responsibilities of the position include:Shadowing experienced customer service professionals and learn World Class Service techniquesMentoring and networking opportunities with leadershipAssisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more.Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone.Reviewing customer's service needs and referring to other service departments for follow-up as needed.Qualifications:Junior standing with 3.0 minimum GPA preferredAbility to travel for job shadowing or mentorship programs (within state and out of state)Active interest in the Healthcare industry preferredExcellent organizational, planning, communication and follow-up skills requiredMust have a bias toward action, quality service and be results orientedProficient with Microsoft Office Suite including Excel, PowerPoint and OutlookAbility to work a hybrid office schedule (some days worked at home)Unrestricted permanent US work authorizationMedline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.The anticipated salary range for this position:$16.50 - $24.00 HourlyThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.