About the role#
Join the Quality Engineering team to support beta testing for next-generation ThinkPads. This lab-based internship involves working with the Beta Program Manager to identify hardware and software issues, troubleshoot problems, and assist users testing new devices. You will gain experience with PC hardware, system components, Windows, and drivers while collaborating with a global engineering team.
What you'll do#
- Review beta systems, identify hardware and software issues, and document findings.
- Investigate PC problems, help prioritize defects, and record clear steps to reproduce issues.
- Work with engineering teams to reproduce problems and support debugging.
- Partner with testing teams to verify fixes and confirm that issues have been resolved.
- Help beta participants troubleshoot technical issues and communicate their feedback to the team.
- Maintain organized records of testing activities, reported issues, and follow-up actions.
What you'll need#
- Currently pursuing a bachelor’s degree with sophomore standing or higher in Computer Science, Computer Engineering, or Electrical Engineering.
- Familiarity with the Windows operating system, including troubleshooting drivers, peripherals, and PC components.
- Ability to identify and troubleshoot common PC hardware and software issues.
- Experience working in a PC repair center, IT help desk, campus technology support, or similar technical support setting.
- Professional or hobbyist experience assembling, repairing, or upgrading PCs.
- Strong organizational skills, attention to detail, and the ability to work independently.
- Ability to explain technical issues clearly and work effectively with users and engineering teams.
- Proficiency in PowerPoint and Excel.
Location & details#
- Location: Morrisville, North Carolina, United States.
- Term: Winter 2027.
- Work Modality: On-site.
- Status: Full-time, paid internship.
- Note: Sponsorship is not provided for this role.
About Lenovo
Lenovo is a technology company founded in 1984. It operates in 180 markets and employs over 10,000 people. The company manufactures personal computers, smartphones, and tablets. It also produces infrastructure solutions like servers and storage for data centers.
How to get in at Lenovo
Securing an internship at Lenovo requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the initial screening process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly to ask about the position or a referral. Intern Insider surfaces these specific contacts, allowing you to bypass the general queue and connect with the people managing the hiring process.
