About the role#
The CRM Intern supports the operational execution of Email, SMS, and Direct Mail programs for North America. You will work with channel managers to ensure campaigns launch accurately and on time. This role focuses on reporting, quality assurance, documentation, and workflow support.
What you'll do#
- Assist with weekly and monthly reporting for Email and SMS channels.
- Perform quality assurance checks on links, images, rendering, and copy.
- Assist with circulation tracking and version organization for Direct Mail.
- Capture competitor emails and SMS messages using a structured template.
- Take notes during meetings and maintain logs for action items.
- Update performance trackers and link hygiene logs.
- Support data entry and cross-functional operational requests.
What you'll need#
- A BA or BSC degree in Marketing.
- Proficiency in Excel or Google Sheets, specifically with VLOOKUP, SUMIFS, and pivot tables.
- Strong attention to detail.
- Ability to follow structured processes and standard operating procedures.
- A genuine interest in CRM operations or digital marketing.
Location & details#
- Location: New York, NY.
- Term: Fall 2026.
- Modality: On-site.
- This is a paid, full-time internship.
How to get in at L'OCCITANE Group (B Corp)
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Securing an internship at L'OCCITANE Group requires speed because early applicants often capture the attention of recruiters before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Applying early provides a distinct advantage when roles are competitive. You can also improve your odds by reaching out to the people actually managing the hiring process. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct communication often leads to better response rates than submitting an application into a general queue.
