Intern Optics Customer Success

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    Keysight Technologies

    Accelerate Innovation to Connect and Secure the World

    10,001+ employeesSanta Rosa, CaliforniaAppliances, Electrical, and Electronics Manufacturing
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    About the role#

    Join the Customer Success team within the Optical Design Engineering group. You will turn technical optical engineering knowledge into practical resources for our customers. This position involves creating tutorials, example models, and support materials that help users design and analyze optical systems. You will work with mentors and industry professionals on hands-on projects to improve how customers learn and use our software.

    What you'll do#

    • Create knowledge articles, training tutorials, and learning materials to simplify technical concepts.
    • Build example models that help customers put optical design concepts into practice.
    • Explore AI-driven workflows and reusable skills to create content and share technical knowledge more efficiently.
    • Improve existing support libraries to keep customer resources current and useful.

    What you'll need#

    • Currently pursuing a bachelor’s, master’s, or doctoral degree in Optics, Optical Sciences, or a related technical discipline.
    • At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software.
    • At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools.
    • A solid understanding of optical science fundamentals.
    • Strong written and verbal communication skills with the ability to explain technical information to others.
    • Experience managing multiple projects while working independently or as part of a team.
    • Preferred skills include experience with CODE V Macro-PLUS, LightTools COM macros, MATLAB, Python, video production, Microsoft COM programming, Microsoft Visual Studio, or other programming languages.

    Location & details#

    • Term: Summer 2027.
    • Duration: Full-time (40 hours per week) for three months.
    • Location: Remote.
    • This is a paid internship.
    Relevant fieldsPhysics

    About Keysight Technologies

    Keysight Technologies provides software-centric solutions for design and development engineering. The company serves customers in markets including aerospace, defense, automotive, energy, and semiconductors. Based in Santa Rosa, California, the firm operates globally with a workforce of approximately 15,000 employees. It holds over 2,000 patents and supports nearly 32,000 customers worldwide.

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