About the role#
The Associate Support Intern joins the Customer Experience Support (CES) department for the Summer 2027 term. This program provides hands-on experience through project work and department initiatives. Interns learn about company culture and core values while contributing to team success.
What you'll do#
- Learn key functions, processes, and tasks within the Customer Experience Support (CES) department.
- Evaluate current processes to identify opportunities for improved efficiency and reduced manual work.
- Develop recommendations and solutions to help associates and leaders manage high-volume work.
- Create reporting to provide better visibility into department workload and performance.
- Support initiatives focused on operational efficiency.
What you'll need#
- Current enrollment in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university.
- Completion of at least one semester of coursework.
- Interest in learning department functions, processes, and operational workflows.
- Ability to support reporting and process-improvement activities.
- Strong communication skills with the ability to collaborate with internal and external partners.
- Ability to adapt and contribute effectively in a busy environment.
Location & details#
- This is a full-time, on-site position located in St. Louis, Missouri.
- The internship runs from May 24, 2027, through July 30, 2027.
- This position is paid.
About JM Family Enterprises, Inc.
JM Family Enterprises is a privately held company founded in 1968 by Jim Moran. Based in Deerfield Beach, Florida, the organization operates across automotive, financial services, franchising, and specialty distribution sectors. It employs more than 5,500 associates and reports 24.7 billion dollars in revenue. The company maintains a portfolio of subsidiaries including Southeast Toyota Distributors and World Omni Financial Corp.
How to get in at JM Family Enterprises, Inc.
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