Director of Admission Events, Student Experience and Visit Operations

    Illinois Institute of Technology logo

    Illinois Institute of Technology

    1,001-5,000 employeesFounded 1890Chicago, IllinoisHigher Education
    Actively hiringPaidrollingHigher Education
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    Best applied by Oct 18

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    About the role#

    The Director of Admission Events, Student Experience and Visit Operations provides strategic leadership for prospective and admitted student engagement programs at Illinois Institute of Technology. Reporting to the Associate Vice President of Enrollment Management, you will oversee undergraduate and graduate admission events, campus visits, and Visitors Center operations. This role is responsible for establishing priorities, experience standards, and measures of success to support enrollment goals.

    What you'll do#

    • Lead a team responsible for delivering high-quality experiences for prospective students and their families.
    • Supervise and develop the Associate Director, Assistant Director, and Visitors Center Operations Coordinator.
    • Build and maintain partnerships with academic units, Enrollment Marketing, Financial Aid, Student Affairs, Facilities, Public Safety, Dining, and Event Services.
    • Oversee staffing, student employee programs, and operational coverage for events and high-volume visit periods.
    • Monitor participation, attendance, satisfaction, conversion, and yield data.
    • Present findings and recommendations to enrollment leadership to guide future strategies and resource allocation.

    What you'll need#

    • Bachelor’s degree in higher education, business administration, communications, marketing, hospitality, event management, student affairs, or a related field.
    • Five or more years of experience in higher education, admissions, enrollment management, event leadership, or student engagement.
    • Three or more years of supervisory or significant organizational leadership experience.
    • Ability to translate enrollment priorities into coordinated strategies.
    • Strong judgment, analytical ability, and decision-making skills.
    • Executive level communication and relationship management skills.
    • Experience with Slate or comparable CRM, event management, and reporting systems.
    • A Master’s degree and experience with Square POS are preferred.

    Location & details#

    • This position is based in Chicago, Illinois, and is fully on-site.
    • The role is full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m.
    • Evening and weekend work is required for major admission events and recruitment initiatives.
    • Occasional travel within the Chicagoland area or other domestic locations may be required.
    • You must be legally authorized to work in the United States.

    About Illinois Institute of Technology

    Illinois Institute of Technology is a research university established in 1890. It operates out of Chicago and serves over 7,800 students across various disciplines including engineering, science, architecture, and law. The institution maintains a focus on technology and interprofessional curriculum. It employs approximately 3,000 people.

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