Associate Director of Student Experience and Events

    Illinois Institute of Technology logo

    Illinois Institute of Technology

    1,001-5,000 employeesFounded 1890Chicago, IllinoisHigher Education
    Actively hiringPaidrollingHigher Education
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    Best applied by Oct 16

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    About the role#

    The Associate Director of Student Experience and Events leads the planning, coordination, and execution of undergraduate and graduate admission events. You will serve as the primary operational lead, translating enrollment goals into high-quality experiences for prospective students and their families. This role manages the full event lifecycle from initial planning to post-event assessment, ensuring that logistics, campus partnerships, and communications align with university recruitment priorities.

    What you'll do#

    • Plan and execute admission events in both in-person and virtual formats.
    • Develop event timelines, staffing assignments, operational procedures, and contingency plans.
    • Manage logistics including registration, space planning, guest services, technology, dining, and signage.
    • Coordinate the participation of faculty, staff, academic units, and student partners.
    • Provide leadership to professional staff, student employees, and campus partners during events.
    • Partner with Enrollment Marketing, Facilities, Public Safety, and other departments to support event delivery.
    • Conduct post-event reviews using attendance, feedback, and yield data to measure success.
    • Prepare event recaps to identify lessons learned and recommendations for future programs.
    • Reconcile event expenditures, vendor commitments, and resource usage.

    What you'll need#

    • Bachelor’s degree in higher education, business administration, communications, marketing, hospitality, event management, or a related field.
    • Four or more years of experience in admissions, event management, student engagement, or hospitality.
    • Demonstrated ability to manage complex events involving multiple stakeholders and competing priorities.
    • Strong project management, leadership, and analytical skills.
    • Ability to maintain organization and service standards while managing multiple priorities.
    • Experience with CRM, event management, or reporting systems.
    • A Master’s degree, experience with Slate, or experience with Square POS is preferred.

    Location & details#

    • This is a full-time, on-site position based in Chicago, Illinois.
    • The standard schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.
    • Evening and weekend work is required for scheduled recruitment events and programs.
    • Occasional travel within the Chicagoland area or other domestic locations may be required.
    • You must be able to stand or walk for extended periods and lift up to 25 pounds.

    About Illinois Institute of Technology

    Illinois Institute of Technology is a research university established in 1890. It operates out of Chicago and serves over 7,800 students across various disciplines including engineering, science, architecture, and law. The institution maintains a focus on technology and interprofessional curriculum. It employs approximately 3,000 people.

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