Technical Specialist - General Professional

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    IBM

    10,001+ employeesArmonk, New York, NYIT Services and IT Consulting
    Actively hiringPaidSummer 2027IT Services and IT Consulting
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    Best applied by Oct 3

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    About the role#

    This internship focuses on how IBM teaches and adopts AI at scale. You will work with emergent AI building blocks and practices across platforms like Copilot, Rovo, Slackbot, and Box AI. You will help define the concepts and skills employees need as the field evolves.

    What you'll do#

    • Experiment with AI-building practices, including authoring agent skills and prompt packaging.
    • Design and test learning concepts for the Toolbox AI Cookbook.
    • Support pilots of new AI practices and document readiness gaps.
    • Deliver enablement sessions and host Office Hours.
    • Analyze adoption data and summarize findings for leadership reviews.
    • Draft content for users and answer questions in community channels.

    What you'll need#

    • Pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, HCI, or a related technical field.
    • Ability to learn new concepts quickly and explain them to non-technical users.
    • Strong written communication skills.
    • Basic data analysis skills, such as Excel or SQL.
    • Hands-on curiosity with generative AI and prompt design.
    • Familiarity with enterprise collaboration tools like Microsoft 365, Slack, Box, and Jira.

    Location & details#

    • Term: Summer 2027
    • Work Modality: Hybrid
    • Employment Type: Full-time internship
    • Location: United States
    Relevant fieldsComputer Science

    About IBM

    IBM provides IT services and consulting to a global client base. The company develops technology solutions across areas such as cloud computing, security, analytics, and infrastructure. It operates as a public organization with more than 10,001 employees. The corporate headquarters are located in Armonk, New York.

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