About the role#
The Sales & Marketing Intern will gain hands-on exposure to the day-to-day operations of a hotel Sales, Revenue Management, Events, and Marketing teams. You will work alongside hospitality professionals to learn how these departments generate business and support hotel performance. This internship provides an introduction to hotel operations and the various career paths available within the industry.
What you'll do#
- Answer telephone and email messages.
- Assist in the smooth operation of the office.
- Greet guests, clients, and employees.
- Take inquiries and distribute them to the appropriate teams.
- Distribute BEO daily change logs, resumes, site events, and event guarantees.
- Work with industry systems including Delphi FDC and Opera.
- Attend meetings and training sessions as required by management.
- Maintain knowledge of the latest computer programs and innovations.
What you'll need#
- College course work in Business Administration, Marketing, Operations Management, or a related field.
- Ability to communicate effectively in both verbal and written forms.
- Skills in listening to, understanding, and clarifying concerns from guests and employees.
- Ability to multitask and prioritize departmental functions.
- Initiative to anticipate guest or operational needs.
- Capacity to maintain confidentiality of information.
- Willingness to cross-train in other hotel related areas.
- High standards of personal appearance and grooming.
- One year of experience in a hotel or related field is preferred.
- Must reside in the San Francisco market.
Location & details#
- Location: San Francisco, California.
- Term: Summer 2027.
- Modality: On-site.
- Status: Full-time, paid internship.
About Highgate
Highgate is a real estate investment and hospitality management firm based in New York. Founded in 1988, the company manages a portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America. It oversees assets totaling more than $15 billion. The firm provides services across the property cycle, including development, planning, and disposition. Its portfolio includes independent resorts alongside legacy and lifestyle hotel brands.
How to get in at Highgate
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