About the role#
This internship offers an opportunity to gain experience in amusement park operations within the Food & Beverage department. You will manage alcohol sales across multiple venues, overseeing operations that generate over $1 million in sales. This role involves leadership, inventory management, and event planning, providing exposure to the full breadth of a park season.
What you'll do#
- Supervise daily operations of bar and alcohol serving facilities.
- Mentor, coach, and train assigned hosts, including participating in hiring and performance management.
- Perform essential duties of F&B positions to backfill as needed.
- Ensure regulatory compliance, including Labor Department regulations and alcohol safety practices.
- Plan and execute special events, including Oktoberfest and weekly concerts.
- Assist with team scheduling, timekeeping, and inventory maintenance.
- Identify opportunities to improve sales, marketing, and operational efficiency.
- Resolve escalated guest concerns and criticisms.
- Participate in social activities with international college students.
What you'll need#
- Recent graduate or at least 2+ years of undergraduate study in Supply Chain, Business Administration, Hospitality, Event Management, or a related field.
- At least 1+ years of previous work experience in a related role.
- Must be at least 18 years of age.
- Bartender/Server Certification (TIPS, RAMP, I-PACT, or similar) or ability to obtain within 30 days of hire.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Ability to lead and motivate teams and handle high-pressure situations.
- Strong written and verbal communication skills with attention to detail.
- Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Experience with Point of Sale (POS) technology and PCI compliance is a plus.
Location & details#
- Location: Altoona, Iowa.
- Term: Summer 2027.
- Modality: On-site.
- This is a full-time, paid internship.
About Herschend Family Entertainment
Herschend Family Entertainment operates theme parks, aquariums, and resorts across North America. Founded in 1950, the company is a family-held business based in Peachtree Corners, Georgia. It employs over 10,000 people to manage more than four dozen attractions. The organization focuses on creating experiences for families.
How to get in at Herschend Family Entertainment
Securing an internship at Herschend Family Entertainment requires keeping a close watch on their career portal. Because roles fill quickly, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This allows you to apply among the first, ensuring your materials are seen before the applicant pile grows too large. Beyond the initial application, you should try to connect with the team directly. Intern Insider surfaces the recruiters behind the company's roles so you can reach out to ask about the position or a referral. This direct approach often improves your response rates compared to submitting through a general portal.
