About the role#
This internship offers an opportunity to learn operations, people management, and business leadership within the Food and Beverage department at Adventureland Park. You will assist department managers in all aspects of daily operations, gaining experience through contact with supervisors, hosts, and guests. This role is designed to help you develop the competence and confidence to oversee department functions throughout the summer.
What you'll do#
- Oversee a large number of hosts, manage multiple venues, and handle sales revenue.
- Lead by example and represent company core values.
- Act as an approachable mentor and coach to team members.
- Participate in hiring, orientation, training, performance coaching, and discipline.
- Ensure meal and other breaks are provided according to Iowa law.
- Assist with team scheduling, timekeeping, and tip allocation.
- Lead special projects to improve operational efficiencies.
- Perform duties of an F&B Manager and provide administrative support.
- Participate in food preparation and sales during peak times.
- Complete daily documentation, including schedules, checklists, and logs.
- Identify opportunities for sales and marketing growth.
- Assist with Point-of-Sale (POS) maintenance and troubleshooting.
- Ensure regulatory compliance and food safety practices.
- Participate in weekly department planning meetings and assist with special event set-up.
- Backfill F&B positions as needed.
What you'll need#
- Recent graduate or at least 2+ years of undergraduate study in Supply Chain, Business Administration, Hospitality, Event Management, or a related field.
- At least 1+ years of previous work experience, preferably in a related role.
- Previous experience in an amusement, theme, or waterpark is highly desired.
- Must be at least 18 years of age.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Practical knowledge of POS technology and PCI compliance is preferred.
- Ability to lead and motivate teams and resolve customer service issues professionally.
- Fluent English skills; bilingual skills in Spanish or other languages are a plus.
Location & details#
- Location: Altoona, Iowa.
- Term: Summer 2027.
- Modality: On-site.
- This is a paid, full-time internship.
About Herschend Family Entertainment
Herschend Family Entertainment operates theme parks, aquariums, and resorts across North America. Founded in 1950, the company is a family-held business based in Peachtree Corners, Georgia. It employs over 10,000 people to manage more than four dozen attractions. The organization focuses on creating experiences for families.
How to get in at Herschend Family Entertainment
Securing an internship at Herschend Family Entertainment requires keeping a close watch on their career portal. Because roles fill quickly, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This allows you to apply among the first, ensuring your materials are seen before the applicant pile grows too large. Beyond the initial application, you should try to connect with the team directly. Intern Insider surfaces the recruiters behind the company's roles so you can reach out to ask about the position or a referral. This direct approach often improves your response rates compared to submitting through a general portal.
