About the role#
Heidelberg Materials is hiring an IT Intern to join our team in Irving, Texas. This is a full-time, paid internship that offers hands-on experience in a professional IT environment. You will work directly with our analysts to support daily operations and gain exposure to enterprise-level technology support.
What you'll do#
- Partner with an analyst to resolve self-service tickets and service requests for end users.
- Assist with the configuration, setup, and deployment of computers and IT hardware.
- Document troubleshooting steps and resolutions within our service management system.
- Manage routine tasks such as password resets and user account access.
- Work with the broader IT team to refine documentation and improve the user support experience.
What you'll need#
- Enrollment in a degree program for Computer Science, Information Technology, Information Systems, or a related field.
- A basic understanding of operating systems, computer hardware, and common software applications.
- Strong problem-solving skills and an interest in technical troubleshooting.
- Clear communication skills and a focus on providing good service to others.
- Ability to organize tasks, prioritize work, and keep accurate records.
- A collaborative mindset and a willingness to learn new technologies.
Location & details#
- This role is based on-site in Irving, Texas.
- The position is full-time.
- This is a rolling internship.
About Heidelberg Materials
Heidelberg Materials produces heavy building materials including cement, aggregates, and ready-mixed concrete. The company operates in nearly 50 countries and employs approximately 49,000 people. It focuses on the development of low-carbon and circular building materials. The organization is headquartered in Heidelberg, Germany.
How to get in at Heidelberg Materials
Applying early to Heidelberg Materials provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first before the candidate pool grows. You gain a better chance of being seen by the hiring team when you submit your materials before the pile becomes unmanageable. Connecting with the right people at Heidelberg Materials often improves your response rate compared to submitting through a general portal. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This approach helps you move beyond the automated queue and engage with the individuals managing the hiring process.
