About the role#
The Grand Forks Spitfires are hiring a Ticket Sales and Service Intern to assist our team in Grand Forks, North Dakota. This role offers hands-on experience in the sports and event industry, focusing on sales outreach, database management, and fan engagement. This is a paid, on-site internship for current college students.
What you'll do#
- Reach out to potential fans via phone, email, and in-person meetings to generate ticket sales revenue.
- Learn and operate the Northwoods League ticketing systems to process orders, manage accounts, and generate reports.
- Assist the sales staff in meeting team ticket sales goals.
- Handle cold-calling, lead generation, and database management.
- Answer fan communications and provide customer service.
- Represent the Spitfires at promotions, team games, and community events.
- Perform account management tasks, such as swapping tickets and tracking redemption.
- Participate in guerrilla marketing efforts.
What you'll need#
- Current enrollment as a college student in a field like Sports Management, Hospitality, Business, or Marketing.
- Proficiency in Microsoft Office and Google Sheets.
- Strong verbal communication, time management, and organizational skills.
- High attention to detail and the ability to multitask.
- A self-motivated, team-oriented mindset with a positive attitude.
- Previous sales or customer service experience is preferred but not required.
- Must be local to the Grand Forks area.
Location & details#
- Location: Grand Forks, North Dakota.
- Modality: On-site.
- Compensation: $500 monthly stipend.
- Academic credit: May be earned toward a major, minor, or general elective.
About Grand Forks Spitfires Softball
Grand Forks Spitfires Softball operates as a summer collegiate softball team based in North Dakota. The organization functions as a partnership and employs seven people. It serves as the sixth team in the Northwoods Softball League. The team focuses on spectator sports.
How to get in at Grand Forks Spitfires Softball
Applying early to the Grand Forks Spitfires Softball gives you a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published, helping you stay ahead of the crowd. You gain the benefit of being among the first to submit your materials for consideration. Reaching out to the recruiters behind the company roles often improves your response rates compared to submitting into a general queue. Intern Insider surfaces the specific people managing these positions so you can ask about the role or a referral directly. This approach turns a cold application into a professional conversation.
