About the role#
The Grand Forks Spitfires are hiring Ticket Sales and Service Interns for the 2027 season. This position offers hands-on experience in the sports and event industry, focusing on sales, customer service, and daily operations. You will work directly with the ticket sales team to support revenue goals and fan engagement.
What you'll do#
- Conduct outreach via telephone, email, and in-person to generate ticket sales revenue.
- Provide in-office and game-day support for customer service, ticket resolution, and will call.
- Operate box office systems and assist with ticketing reports and account management.
- Represent the team at community events and mascot appearances.
- Assist with sponsor activation pieces, such as distributing promotional items.
- Manage ballpark and event setup, including the Family Fun Zone, and maintain facility cleanliness.
- Perform as the team mascot at least once during the summer.
- Support team sales goals by collaborating with internal departments.
What you'll need#
- Current college student studying Business Administration, Marketing, Sports Management, Hospitality, or a related field.
- Proficiency in Microsoft Office and Google Sheets.
- Strong verbal communication, organizational, and time management skills.
- Ability to multitask, take initiative, and work independently.
- Capacity to lift 30-50 lbs and work extended shifts of up to 14 hours.
- Customer service or sales experience is preferred.
- A positive attitude and the ability to work as a team player.
Location & details#
- Location: Grand Forks, North Dakota.
- Term: Summer 2027 (May 24 to August 13).
- Modality: On-site.
- Compensation: This is a paid internship with a monthly stipend.
- Full-time commitment required, including weekends, holidays, and game days.
About Grand Forks Spitfires Softball
Grand Forks Spitfires Softball operates as a summer collegiate softball team based in North Dakota. The organization functions as a partnership and employs seven people. It serves as the sixth team in the Northwoods Softball League. The team focuses on spectator sports.
How to get in at Grand Forks Spitfires Softball
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