About the role#
The Student Financial Services Specialist provides administrative support and customer service for the Student Financial Services Office at Franklin Pierce University. This full-time, on-site role involves managing student account transactions, advising families on financial aid, and ensuring the office runs smoothly. You will report to the Director of Student Accounts and Bursar.
What you'll do#
- Provide general advising to students and families regarding financial aid applications, billing, and payment options.
- Perform data entry in Jenzabar One and PowerFAIDS systems.
- Handle cash, check, and credit card transactions to settle student account balances.
- Process and reconcile payments received in-office and through electronic systems.
- Monitor and manage private scholarships.
- Support frontline office reception by answering phone calls, emails, and greeting visitors.
- Assist with financial clearance, document tracking, and file management.
- Maintain data for Federal Student Perkins loans and handle loan collections.
What you'll need#
- High school diploma.
- Experience in a financial aid, billing, or bursar office is preferred.
- Proficiency in Microsoft Office, including Word, Excel, and database management.
- Strong written and verbal communication skills.
- Ability to handle multiple tasks and maintain confidentiality regarding financial information.
- Basic mathematical and bookkeeping skills.
Location & details#
- Location: Rindge, New Hampshire.
- Schedule: Monday through Friday, 40 hours per week.
- Modality: On-site.
About Franklin Pierce University
Franklin Pierce University is a private institution founded in 1962. It maintains a 1,200-acre residential campus in Rindge, New Hampshire, along with centers in Manchester, Lebanon, and Goodyear, Arizona. The university offers degree programs from the doctoral level down through three distinct colleges. It also supports 24 varsity athletic teams as a member of the NCAA Division II.
How to get in at Franklin Pierce University
Applying early is a significant advantage when you target a role at Franklin Pierce University, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, helping you secure a spot at the front of the line. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves your response rates.
