Marketing Analyst Intern - Parts & Service and Customer Experience

    Ford Motor Company logo

    Ford Motor Company

    10,001+ employeesDearborn, MichiganMotor Vehicle Manufacturing
    Actively hiringPaidSummer 2027Motor Vehicle Manufacturing
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    About the role#

    This internship provides an opportunity to support Parts and Service Marketing and Customer Experience teams. You will work on 2027 business initiatives, including new sales channels and parts discount programs. The role involves data analysis, project support, and collaboration with internal stakeholders to meet department goals.

    What you'll do#

    • Analyze and report on Parts and Service Marketing business areas like eCommerce activation, wholesale parts, and Quick Lane operations.
    • Partner with the Accessories Manager to report on Dealer Satisfaction Surveys, review Dealer portals, and conduct pricing studies.
    • Develop and communicate Dealer Product Knowledge assets.
    • Support the development and reporting for Oil, Tire, and Brake programs.
    • Maintain communication platforms for B2B, B2C, and eCommerce channels.
    • Assist the Customer Experience team with quarterly projects and use the OneCX Guest Feedback Platform to identify satisfaction trends.
    • Provide administrative support for internal control requirements.

    What you'll need#

    • An undergraduate or graduate Business degree (B.Comm, BBA, or MBA) currently in progress.
    • Strong analytical, communication, and interpersonal skills.
    • Proficiency in Microsoft Excel, Word, and PowerPoint.
    • Ability to work independently and manage time effectively.
    • A value-add mindset for delivering assignments.
    • Previous automotive or work experience is considered an asset.

    Location & details#

    • Location: Oakville, Ontario, Canada.
    • Term: Summer 2027 (May to August).
    • Work Modality: Hybrid (4 days in office per week).
    • Compensation: Undergraduate students ($22.25 - $30.12 per hour); Graduate students ($31.72 - $34.89 per hour).
    • Requirements: Candidates must be returning to school in the Fall and be legally entitled to work in Canada. Sponsorship is not provided.

    About Ford Motor Company

    Ford Motor Company manufactures motor vehicles and provides financial services. The company operates as a public organization with over 10,001 employees. Based in Dearborn, Michigan, it focuses on the production of electric and connected vehicles. Its business activities span the automotive and mobility sectors.

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