About the role#
This 12-month paid fellowship offers a structured, hands-on experience in healthcare operations. You will work alongside practice managers, district leadership, and cross-functional teams to understand the day-to-day management of clinical practices. This is not an observational role. You will take ownership of projects, analyze performance data, and contribute directly to the success of our operations.
What you'll do#
- Gain exposure to clinic operations, financial performance, staffing, patient experience, and provider workflows.
- Monitor and analyze operational metrics and KPIs to identify trends and performance gaps.
- Support the development and tracking of action plans based on data analysis.
- Participate in process improvement initiatives to increase efficiency and quality.
- Take ownership of assigned operational projects from planning through implementation.
- Assist with employee onboarding, training, and retention efforts.
- Collaborate with physicians, nurses, medical assistants, and other clinical staff.
- Present your findings, project updates, and recommendations to organizational leadership.
What you'll need#
- A Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field.
- Strong analytical and problem-solving skills with the ability to turn data into actionable recommendations.
- Proficiency in Microsoft Office, specifically Excel and PowerPoint.
- Ability to manage multiple priorities and meet deadlines in a professional setting.
- Strong communication and interpersonal skills to work effectively with clinical and administrative teams.
- Demonstrated initiative, accountability, and a willingness to learn.
- Previous healthcare experience, such as an internship or residency, is preferred.
Location & details#
- This is a full-time, on-site position based in Ferndale and Southfield, Michigan.
- The fellowship term is 12 months with a rolling start date.
About EPIC Health - Exclusive Physicians | Integrated & Comprehensive
EPIC Health operates as a medical network focused on preventative care and internal medicine. The organization functions as a Patient-Centered Medical Home and provides services including pediatrics, dietetics, and psychology. Founded in 2001, the company maintains its headquarters in Ferndale, Michigan. It employs between 51 and 200 people to support its patient care operations.
How to get in at EPIC Health - Exclusive Physicians | Integrated & Comprehensive
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