About the role#
This internship provides practical training within the Information Technology department at East Tennessee Children's Hospital. You will work under the guidance of team leaders, taking on assignments that grow in complexity as you gain proficiency. This is a part-time, temporary role designed to offer hands-on experience for students currently enrolled in a relevant degree program.
What you'll do#
- Answer help desk calls, manage scheduling, and track support tickets.
- Provide basic end-user support to resolve technical issues.
- Image, stage, and install computer hardware under staff supervision.
- Maintain IT documentation and help uphold department standards.
- Conduct web research, system analysis, and programming tasks.
- Install software and configure hardware components.
What you'll need#
- Current enrollment in a Computer Science or related degree program (an Associates Degree is preferred).
- A solid understanding of operating systems.
- Familiarity with software installation and testing procedures.
- Knowledge of security protocols and operational requirements.
- Awareness of how clinical and financial systems function.
- Ability to perform physical tasks including frequent walking, sitting, and reaching.
- Capability to lift, push, or pull up to 50 lbs occasionally, with the potential for heavier lifting during emergency situations.
Location & details#
- This position is based in Knoxville, Tennessee.
- The role is on-site.
- This is a paid, part-time, 6-month temporary position.
About East Tennessee Children's Hospital
Dolly Parton Children's Hospital is an independent, not-for-profit pediatric healthcare system. Founded in 1937, the organization operates out of Knoxville, Tennessee. It holds a state certification as a Comprehensive Regional Pediatric Center. The hospital provides specialized medical care for children across various fields including surgery, cardiology, and hematology.
How to get in at East Tennessee Children's Hospital
Applying early to Dolly Parton Children's Hospital gives you a distinct advantage before the applicant pool becomes difficult to navigate. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and ensure your materials are seen before the pile grows. Reaching out to the right person often beats submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
